The PURE Reflection series
The Story Before the Conversation
Part of the
Courageous Conversations collection
Practical reflections for
conversations that matter
Most difficult conversations are not difficult because we lack the right words.
They are difficult because of what happens before the conversation begins.
We make assumptions. We interpret behaviour. We replay past experiences. We imagine possible outcomes. We worry about conflict, damaged relationships, or saying the wrong thing.
Long before we speak, we have often created a story about the situation and the person involved.
This practical reflection guide will help you pause, explore what may be influencing your thinking, and prepare for a conversation with greater awareness, clarity, and intention.
Inside you’ll discover:
* Reflection questions to explore assumptions and expectations
* Guidance on understanding what may be driving your reactions
* Links to The Ladder of Inference and The PURE Approach™
* Practical tools to help you prepare for a conversation that matters
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Warm regards.

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